Frequently Asked Questions
Everything you need to know about shopping with PMM
What is the standard shipping time for electronic orders?
We offer standard shipping within 3-5 business days. Express shipping options are available at checkout for urgent technical needs.
Do your products come with a manufacturer warranty?
Yes, all electronics sold by PMM come with a minimum 12-month manufacturer warranty covering defects in materials and workmanship.
What is your return policy for open-box items?
You can return open-box items within 30 days of purchase, provided they are in original condition with all accessories and packaging included.
Are the devices sold on PMM authentic and brand new?
Absolutely. PMM only sources directly from authorized distributors to ensure 100% authenticity and brand-new condition for every device.
Do you offer technical support if I have trouble setting up my device?
Yes, our dedicated technical support team is available via live chat and email to assist you with installation and troubleshooting.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and secure financing options like Affirm and Klarna for high-value electronics.